RSA_Logo
Royal & Sun Alliance Office and Home Office Insurance Scheme

Please find summarised below the details of our scheme:
Option 1 provides insurance cover for Offices
Option 2 provides insurance cover for Home Offices

OPTION 1: OFFICE INSURANCE

The insurance premiums below are based on the total business contents sum insured however the cover provided includes contents, business interruption, loss of money and liabilities as detailed below – additional cover is available on request.

Total Contents Sum Insured Total Annual Premium
(Premium + IPT @ 5% + Fee)
up to £7,500

£219.05 + £10.95 IPT + £20 Fee = £250

up to £10,000

£257.14 + £12.86 IPT + £20 Fee = £290

up to £15,000

£304.76 + £15.24 IPT + £20 Fee = £340

up to £20,000

£376.19 + £18.81 IPT + £20 Fee = £415

up to £30,000

£490.48 + £24.52 IPT + £20 Fee = £535

up to £40,000

£638.10 + £31.90 IPT + £20 Fee = £690

up to £50,000

£780.95 + £39.05 IPT + £20 Fee = £840

over £50,000

Please refer

AUTOMATIC OFFICE INSURANCE POLICY COVERS:

 

CONTENTS (select total contents sum insured amount from the table above)

 

The total contents sum insured figure includes the following:
– Stock (on the premises only):
£1,000
– Business contents temporarily removed (world-wide):
£2,000

 

N.B. the total contents sum insured should reflect the full replacement cost of ALL of your office contents (inc. computer & electronic office equipment), where computer and electronic equipment exceed £20,000 a NACOSS Central Station Level One Police Response Alarm is required.

 

BUSINESS INTERRUPTION

– Increased costs of working: £25,000
– Indemnity Period: 12 months

 

LOSS OF MONEY

At your premises during business hours and in transit: £2,000
At your premises outside hours in a locked safe: £1,000
At your premises outside business hours not in a locked safe: £500


LIABILITY

Employer’s Liability (Limit Each & Every Occurrence, Inclusive of Costs): £10,000,000
Public Liability (Limit Any One Claim, Costs in Addition): £2,000,000
Products Liability (Any One Claim & in the aggregate): £2,000,000

QUICK MENU
  • ISSUE COVER
  • SEND ME DETAILS
DOWNLOAD AREA
Statement of Fact
Product Information
Office Insurance Policy Wording
Home Office Insurance
Policy Wording

 

OTHER QUOTES
If our scheme does not appear to be suitable for your requirements please call 0800 055 60 83 for alternative quotations or CLICK HERE.
OPTION 2: HOME OFFICE INSURANCE

The insurance premiums below are based on the total business contents sum insured however the cover provided includes contents, business interruption, loss of money and liabilities as detailed below – additional cover is available on request.

Total Contents Sum Insured Total Annual Premium
(Premium + IPT @ 5% + Fee)
up to £7,500

£133.33 + £ 6.67 IPT + £20 Fee = £160

up to £10,000

£166.67 + £8.33 IPT + £20 Fee = £195

up to £15,000

£223.81 + £11.19 IPT + £20 Fee = £255

up to £20,000

£290.48 + £14.52 IPT + £20 Fee = £325

over £20,000

please refer

AUTOMATIC HOME OFFICE INSURANCE POLICY COVERS:

 

CONTENTS (select total contents sum insured amount from the table above)

 

The total contents sum insured figure includes the following:
– Stock (on the premises only):
£1,000
– Business contents temporarily removed (world-wide):
£1,500

 

N.B. the total contents sum insured should reflect the full replacement cost of ALL of your office contents (inc. computer & electronic office equipment), where computer and electronic equipment exceed £20,000 a NACOSS Central Station Level One Police Response Alarm is required.

 

BUSINESS INTERRUPTION

– Increased costs of working: £10,000
– Indemnity Period: 12 months

 

LOSS OF MONEY

At your premises during business hours and in transit: £2,000
At your premises outside hours in a locked safe: £1,000
At your premises outside business hours not in a locked safe: £500


LIABILITY

Employer’s Liability (Limit Each & Every Occurrence, Inclusive of Costs): £10,000,000
Public Liability (Limit Any One Claim, Costs in Addition): £2,000,000
Products Liability (Any One Claim & in the aggregate): £2,000,000

OPTIONAL COVERS FOR OFFICE AND HOME OFFICE POLICIES:

The following additional covers can be quoted for on request – please call 0800 055 60 83:

  • Additional Risk Addresses
  • Additional Contents Sums Insured
  • Additional Stock Sums Insured
  • Extended Liabilities
  • Business Interruption both Gross Revenue and Additional Cost of Working
  • Material Damage for Buildings
  • Legal Expenses Insurance
  • Personal Accident Insurance

ROYAL AND SUN ALLIANCE OFFICE AND HOME OFFICE INSURANCE SCHEME

TERMS AND CONDITIONS

* All risks must have all of the following features:

  • Not currently insured with Royal & Sun Alliance
  • Not currently subject to any long term agreement/undertaking
  • Office does not contain an atrium
  • Premises occupied solely as an office/home office
  • No more than 2 claims or circumstances in last 3 years and/or no single loss claim £10,000 or greater. Details of all claims in the past 3 years to be provided including those settled and outstanding, as well as incidents that could have resulted in a claim being made.
  • Proposer has not at any time been refused similar insurance, or had any policy cancelled or voided at any time
  • No manual work carried out and no work carried out offshore

If you do not comply with all of the above please contact our office on 0800 055 60 83 as we may be able to refer to insurers.

 

POLICY BENEFITS :

* 24 hour emergency helpline

 

TERMS & CONDITIONS :

* £250 policy excess

* Acceptance of the Statement of Fact

* Payment of premium

* Excludes war and terrorism cover – separate quotation available on request

* Standard policy wordings and warrantees

* Policy period – 12 months renewable annually

* Security Requirements as detailed below:

 

1. Offices

It is a condition of the policy that the following minimum levels of security are fitted and in operation whenever the premises are closed for business. Otherwise, we regret that no theft insurance will be given.

 

Window locks are fitted to all accessible windows and fanlights (please check for any adjacent roof)

 

The final exit door, or the actual door/s to your own office if in a shared building, is fitted with a five lever mortice deadlock (to BS3621) and hinge bolts (where the hinges are exposed on the outside of the door)

 

All other external doors are fitted with:

  • a five lever mortice deadlock (to BS3621)
  • hinge bolts (where the hinges are exposed on the outside of the door)
  • rack bolts to top and bottom

2. Home Offices

Minimum levels of physical security required:

  • Main entrance door: 5-lever mortice deadlock to British Standard 3621, or rim deadlatch with key locking handle on inside.
  • Other external doors including patio doors: as above, or with Key Operated bolts top and bottom in addition to existing locks.
  • Sliding patio doors: as above, or with key operated patio door lock mounted internally on centre rail(s).
  • Opening windows on ground floor or accessible (eg via a flat roof): key operated widow locks.

When such security does into exist, temporary cover may be considered by insurers subject to a £500 excess until such security has been installed.

 

BASIS OF COVER

Compulsory Cover

This package is based on a core range of covers which must be taken. These are:

  • Material Damage for Contents
  • Employers Liability
  • Public / Product Liability
  • Money
  • Glass

Optional Covers

The following can be added:

  • Business Interruption both Gross Revenue and Additional Cost of Working
  • Material Damage for Buildings
  • Computer Damage and breakdown
  • Legal Expenses
  • Personal Accident

Property Damage

General Contents (excluding Computers and Peripheral equipment) Buildings, Transparencies, Deeds and Documents, Tenants Improvements and Specified Equipment away from the office

 

a. Cover is on a ‘Fire, Perils, Theft and Accidental Damage’ basis and is subject to a £250 excess each and every claim but note:

  • Theft cover is ‘full’ Theft
  • Subsidence is subject to an excess of £1,000 each and every claim

 

b. The description of General Contents includes:

  • Clothing and personal effects belonging to the insured and employees (in so far as it is not otherwise insured) up to £500 per person.
  • Curios pictures and other valuables are covered up to £1,000

 

c. Buildings, Tenants Improvements and General Contents are insured on a Day One basis providing automatic 15% uplift of Declared Value

 

d. General Contents are covered whilst temporarily removed from the premises and in transit up to 15% of the sum insured or £250,000 whichever is the least

 

e. Cover for Buildings, Tenants Improvements and General Contents are on a ‘Reinstatement as new basis’

 

f. Deeds and Documents and Transparencies can be insured under the Property Damage Section:

  • Cover at any location and in transit
  • Documents exclude negotiable securities, Money and Stamps
  • Transparencies include film negatives and video tapes up to £1,000 any one item
  • £1,000 limit any one package / briefcase / parcel
  • Cover is the costs, including stationery and labour, in connection with reproducing information but excluding the value of such information

 

g. Theft from any unattended vehicle is subject to the property being contained in the locked boot and all points of access to the vehicle are locked or the vehicle is stolen at the same time

 

h. The policy covers the cost of replacing the lock if the keys are lost by Theft (involving a forcible and violent entry / exit) up to £1,000

 

i. Removal of Debris cover is automatically included

 

j. Automatic Reinstatement of Sum Insured following a loss (the company retains the right to refuse reinstatement in certain circumstances)

 

Glass

a. We pay for replacement of glass to comply with British Code of Practice B6262. Compliance with the Code may result in replacement with a higher standard of glass

 

b. The policy automatically covers:

  • The cost of boarding up
  • Glass, including mirrors, lettering, alarm foil, sanitary earthenware and neon signs
  • Stained and toughened glass up to £1,000 any period of insurance
  • Glass and sanitary earthenware in part of the building occupied by the Insured as a private dwelling house
  • Damage by impact of falling glass to framework and fittings of the ground floor frontage
  • Damage by impact of falling glass to goods on display, limit £500
  • A £250 excess each and every claim applies
Legal Liabilities

a. Automatic Limits of Indemnity are as follows:

  • Employers’ Liability Limit £10,000,000 any one event*
  • Public Liability Limit £2,000,000 any one event*
  • Product Liability Limit £2,000,000 any one period of insurance*
  • Legal Defence Costs Limit £250,000 any one period of insurance

* Higher Limit on Application

 

b. Extensions provided:

  • Employers’ Liability – Unsatisfied Court Judgements and Compensation for Court Attendance
  • Public / Products Liability – Cross Liabilities, Compensation for Court Attendance, Contingent Motor Liability, Overseas Personal Liability and Data Protection Act 1984
  • Legal Defence Costs – Health and Safety at Work Act – Part II of the Consumer Protection Act 1987
Money

a. Money limits are automatically:

  • £2,000 any one loss for money in transit, on premises during business hours, or in a bank night safe
  • £1,000 any one loss for money kept in a locked safe (in the premise out of business hours)
  • From the insured’s home not in safe when occupied by an adult £500
  • Any other circumstances £250
  • Crossed cheques, crossed money orders and crossed postal orders £250,000

N.B. A £50 excess applies to each and every claim.

 

b. Personal Injury Benefits (per Unit)
These are payable, per unit of cover, for injury caused following a robbery:

  • Death / loss of one or more limbs / eyes or Permanent Total Disablement from gainful employment of any and every kind – £5,000
  • Temporary Total Disablement – £50 per week for up to 104 weeks

2 Units of cover are automatically provided, if more cover is required then Personal Accident cover should be taken.

 

c. Higher Sums Insured
The standard money limits can be increased provided that adequate precautions are taken and the safe is suitable to hold the amount of money at risk.

 

Computer Covers

a. Cover is on ‘All Risks’ basis and is subject to a £250 excess

  • Theft cover is ‘full’ theft
  • Subsidence is subject to an excess of £1,000 each and every claim
  • Cover anywhere in the world

 

b. Computers are insured on the Day One basis providing automatic 15% uplift of Declared Value.

 

c. Breakdown cover subject to a Maintenance Agreement in force.

 

d. Reinstatement of computer records up to £10,000 provided that a back-up of information (other than software programs) is carried out at least once every twenty four hours verified and stored taking all reasonable precautions in their safe storage. Also separately maintain one verified back-up copy at least once every seven days in a location away from the Premises or be kept in a fire proof safe or cabinet on the Premises.

 

e. Additional costs of renting computers £7,500

 

f. Incompatibility of Computer Records £10,000

 

g. Accidental discharge of gas systems £5,000

 

h. Additional cost of working at £25,000 with six month indemnity limit (higher limits available see rating section)

 

Legal Expenses (Optional)

Cover is provided for the costs incurred in pursuing or defending the legal rights of the business including:

  • Contract of Employment disputes
  • Race Relations Act
  • Sex Discrimination Act
  • VAT and Revenue laws
  • Property Damage and Nuisance actions against third parties
  • Contract disputes (minimum claim amount of £1,000)

The Limits of Liability are:

Any one event: £100,000
Any one period of insurance: £1,000,000

 

Personal Accident (Optional)

A maximum of five units of cover may be taken out for each member of staff. Benefits are provided for accidental bodily injury occurring anywhere in the world and at any time. Cover is 24 hour.

Age Limit – 16 years to expiry of the Period of Insurance during which the person attains the age of 70 years.

 

Events Benefits per unit

a. Death £10,000
b. Loss of one or more limbs or eyes £10,000
c. Permanent Total Disablement from Gainful employment of any and every kind £ 10,000
d. Temporary Total Disablement £50 per week up to 104 weeks in all
e. Temporary Partial Disablement £20 per week up to 104 weeks in all
f. Medical Expenses £2,500 maximum regardless of no of units

Policy Summary Statement

 

This policy is an annually renewable Professional Insurance Select product, underwritten by Royal & Sun Alliance Insurance plc. The information below provides a summary of the cover provided. For full terms and conditions of the cover, please refer to the policy document a copy of which is available on request.

Law applicable to the Policy

Unless the parties have agreed otherwise in writing any dispute concerning the interpretation of this Insurance shall be governed and construed in accordance with English law and shall be resolved within the non-exclusive jurisdiction of the courts of England and Wales .

Complaints Procedure

We aim to provide you with a first class service. If we have not delivered the service that you expect or you are concerned with the service provided, we would like the opportunity to put things right.

Our complaints process

Initially please raise your concerns with your usual business contact. If your complaint is not resolved or you are not happy with our response and the course of actions proposed, you can progress your complaint to our Customer Relations Office. A separate investigation will then be carried out in an attempt to resolve your complaint and a final response issued. However if resolution is not possible they will issue a response within 8 weeks of your original complaint.

 

Customer Relations Contact Details

Customer Relations Office, RSA, Bowling Mill , Dean Clough Industrial Park, Halifax, HX3 5WA. Tel: 0800 1076160, Fax: 01422 325146, e-mail: crt.halifax@uk.rsagroup.com

 

What to do if you are still not satisfied

If you are still not satisfied, Royal & Sun Alliance Insurance plc is regulated by the Financial Services Authority whose arbitration service is the Financial Ombudsman Service and you may be able to refer your complaint to them.

 

Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR. Tel: 0845 0801800, Web: complaint.info@financial -ombudsman.org.uk

 

Your rights

Your rights as a customer to take legal action remain unaffected by the existence or use of any complaints procedures referred to above. However the Financial Ombudsman Service will not adjudicate on any cases where litigation has commenced.

 

Underwritten by: Royal & Sun Alliance Insurance plc (No. 93792).

Registered in England and Wales at St Mark’s Court, Chart Way , Horsham, West Sussex , RH12 1XL.

Authorised and regulated by the Financial Services Authority.

Arranged by: Insurance2day Insurance Services Ltd (No. 3941463)

Registered in England and Wales at 34 – 36 Stourbridge Road, Lye, West Midlands, DY9 7DL.

Authorised and regulated by the Financial Services Authority