Home / Complaints Handling Procedures – Internal
Unique to Insurance2day, our clients benefit from our in-house delegated authority schemes – because every business is different and requires a tailored solution.
Although we use a brief recorded message, we're not a call centre. In fact, should you wish to, you can pop into the office and speak to any member of our experienced team.
Our experienced team can provide same-day quotes and cover in a prompt and efficient manner for many different policies.
We have always found Insurance2day to be a very friendly and efficient provider to work with, showing empathy to clients/customer, whilst remaining commercially cost effective, when compared to the market place. If you need Professional Indemnity Insurance, we wholeheartedly recommend what you consider the services of Insurance2day.
A friend recommended Emma at Insurance2day. When we spoke with Emma she knew exactly what we wanted and, more importantly, the insurance companies to approach. A quotation was promptly obtained and the insurance put in place. A very impressive service.
Insurance2day have delivered above and beyond our expectations and done so without a hitch for the last 8 years. They are always available to answer any of our queries. Keep up the good work and thank you